Users
How to delete an Admin user?
When an admin user leaves the organization or is no longer required to access Zuper, the deletion of the admin user's account is now possible from Zuper. Please follow the below instructions to delete an Admin user in Zuper. You need to deactivate ...
How to manage Employee Labor Charges?
Navigation: Settings --> Organization Settings -->Employee Settings - Set “Employee Labor Charges” as “Yes.” Setting the Labor charge at an organizational level helps the businesses prevent manual entries and saves time. Pre-requisites 1. ...
How to update field executive’s Mobile number details?
Navigation: Employees --> New Employee The user can store the field executive’s mobile number in addition to work & home number. In addition to Home Number and Work Number, now the user can capture the “Mobile Number” of the field executive. ...
How to update the role of an existing Employee?
To update the role of an existing employee, please follow the below instructions. Log in to Zuper Account. Select the "Employees" icon from the Menu bar on the left side. Search the Technician in question and click on the "Edit details" button in ...
Is it possible to swap field executives between teams?
In Zuper, the user can easily swap the team leader and field executives between teams. The Admin has full access to change all employees (team leader or field executives) from all the teams. At the same time, the team leader has limited access and ...
How to update employee roster/schedule ?
The employee roster/schedule in Zuper can be updated in two ways, Directly from the Actions column in the Employee tab. From the employee's personal page. Steps to edit the employee details directly from the Actions column in the Employee tab Log in ...
How can I change my Role/Access of an employee in Zuper?
As per changes in your organization's hierarchy, you can always edit the role and access given to the employees in Zuper. Click on the "Users" tab in the menu bar on the left. Find the User whose role needs to be changed and click on the edit button ...
How to manage Employee's Schedule?
To view and reschedule the jobs based on the employee, the user can use the Employee Schedule. 1. Select the "Schedule" icon from the panel. To access the Employee Schedule, click on "Dispatch Board." 2. Drag and drop the existing job card to modify ...
How do I create a team in Zuper?
The Field Executives in the organization can be arranged into different teams in Zuper. Admins or Team Leaders can be added to each team to manage the Field Executives. An Admin can manage the team. At the same time, the team leader can only view the ...
How to edit employee's details?
The details of an existing employee can be edited in Zuper in two ways. Directly from the Actions column in the Employee tab. From the employee's personal page. Steps to edit the employee details directly from the Actions column in the Employee tab ...
How to Change the Password of a User?
The Password of any user can be updated from Zuper Console using an Admin account. Please follow the below instructions for the same. Log in to Zuper Account. Select the "Employees" icon from the Menu bar on the left side. Find the employee and ...