How to use app optimizations and checks in your Zuper android app?

How to use app optimizations and checks in your Zuper android app?

To ensure optimal performance and extend battery life while using the Zuper mobile app, follow these guidelines. If you're experiencing rapid battery consumption, these steps will help you optimize your device for the best experience.

General Tips:
Enable Power Saving Mode:
Power Saving Mode: Go to Settings > Battery and enable "Power Saving Mode."
Ultra Power Saving Mode: Go to Settings > Battery and enable "Ultra Power Saving Mode."



Note: The Zuper App is not supported on Google and Chromebook devices.

Device-specific instructions

1. Samsung (Android 11) 

On Android 11, Samsung will prevent apps from working in the background by default unless you exclude apps from battery optimizations. This is a severe divergence from standard Android process management policies.

  1. Lock the app in Recent:  Open Recent Apps, find the Zuper app, long-press its icon, and select Lock.
  2. Battery Optimization: Go to Settings > Apps > Zuper > Battery > Battery Optimization > All Apps > Zuper > Don't Optimize.
  3. Optimize Battery Usage: Go to Settings > Apps > (⁝) Menu > Special Access > Optimize Battery Usage and ensure the Zuper app is not optimized.





2. OnePlus

App Locking: Start the Zuper app, go to Recent Apps, long-press the app window, and tap the Lock button.


WARNING: Recently, OnePlus phones started reverting this setting randomly for random apps. So if you set it to be not optimized, the next day, it may be back to optimized.
Auto-Launch: Disable Auto-Launch for the Zuper app in the Security App settings.


Battery Optimization: Turn off optimization by going to System Settings > Apps > Gear icon > Special Access > Battery Optimization. Also, disable it for the Zuper app.

3. Xiaomi

  1. App Pinning/Locking: Open the recent apps tray, drag the Zuper app downwards or long-press the app and select the padlock icon.


  1. Power Management: Go to Settings > Advanced Settings > Battery Manager > Power Plan > Performance, and ensure the Zuper app is protected under Protected Apps.
  1. Manage Battery Usage: Go to Settings > Additional Settings > Battery & Performance > Manage Apps' Battery Usage and select No Restrictions for the Zuper app.

4. Asus

The evil app on Asus is called Power Master - see the screenshots below. To make sure app background processing works, set up the following:
  • Uncheck Mobile Manager > PowerMaster > Settings (or Battery-saving options) > Clean up in suspend
  • Uncheck Mobile Manager > PowerMaster > Settings (or Battery-saving options) > Auto-deny apps from auto-starting.



5. Wiko

  • Eco Mode: Go to Phone Assistant/Manager > Battery > Turn Off Eco Mode.

  • Manual Mode: Go to Manual Mode > Gear icon (top right) > Background Apps Whitelist and select the Zuper app.




6. Lenovo

Lenovo P2 has a very good battery life but at a cost.

For an app to work in the background:

  • Enable the padlock icon at an app in the right top corner in the overview of running apps. It’s only then actually running as a foreground process. If you swipe it away, its background process will be killed mercilessly.

It does not matter if the battery/power optimization is “On” or “Off” in Settings -> Apps -> Your app -> Battery.

7. Oppo

Background services are being killed (including accessibility services, which then need re-enabling) every time you turn the screen off. So far, a workaround for this is:

  • Pin your app to the recent apps screen.

  • Enable your app in the app list inside the security app’s “startup manager” and “floating app list” (com.coloros.safecenter / com.coloros.safecenter.permission.Permission).

  • Turn off battery optimizations.

  • Give the service a persistent notification to remain in the foreground.

All four of those need to be done before the app will function.




8. Vivo

Autostart: Enable the Zuper app to autostart by going to Settings > More Settings > Applications > Autostart.
Lock in Taskbar: Swipe up while the app is in the background and tap the lock icon.


High Background Power Consumption: Go to Settings > Battery > High Background Power Consumption and enable it for the Zuper app.


9. Realme

  1. Power Saving Options: Go to System Settings > Battery and adjust settings like Power Saving Mode and Super Power Saving Mode to ensure the Zuper app is not restricted.


  • Sleep stand-by optimization - automatically enables low power mode when the system thinks you are asleep.

10. Sony

Stamina Mode: Disable Stamina Mode in either the Battery or Power Management sections.

Adaptive Battery: Ensure the Zuper app is accepted from the Power Saving Feature by going to System Settings > Apps & Notifications > Advanced > Special App Access > Power Saving Feature.


Battery Optimization: Disable optimization in Phone Settings > Battery > Three Dots (top right corner) > Battery Optimization > Apps > Zuper.

General Android Version Check & Update

1. Check Android Version:

  1. Open the Settings app.
  2. Tap About Phone, then locate Build Number, Android Security Update, and Android Version.

2. Update Android Version:

  1. Open the Settings app.
  2. Tap System > System Update and follow the on-screen instructions.
Note: Google and Chromebook: The Zuper App is not supported on Google and Chromebook devices.

Updating the Zuper Mobile App regularly and following these battery optimization tips will help you use the services seamlessly.

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