How to Tag users in Job Notes on Zuper Web App?

Navigation: Jobs --> Job Details Page --> Notes --> Add a New Note --> Use @ Symbol to tag a user

Tech-savvy customers of today expect a uberized experience. They expect businesses to share real-time updates about everything from their technician’s Estimate Time of Arrival (ETA) to work order status updates.

 The user tagging feature offers an effective way to share job-related information with customers using automated notifications. 

1. Select the Jobs module from the left panel and choose the Job you want to tag the user in.

2. Under the “Notes” section, add a new note, use the “@” symbol to tag any user, and click the “Post Note” button.

Note: Tagged users receive automated notifications. 

3. The user-tagged note is published successfully.

By following these steps, businesses can create a new user tag in the Zuper Web App’s Job Notes section and send automated alerts to customers.

• Related Articles

• How to Tag users in Job Notes on Zuper Mobile App?

  Creating a user tag in the Zuper Mobile App is almost similar to the Web App. Listed below are the steps to create a user tag on the mobile.   1. Select the Jobs module from the Hamburger icon 2. Choose the Job for which you want to tag the user on ...

• Explore Measurable Key Metrics from Various Modules Within the V3 Zuper Web App Dashboard

  The dashboard in V3 Zuper web app consists of multiple sections each dedicated to a specific module of the organization. Within each section, you can access and analyze various key metrics and indicators relevant to that module. Here's an overview of ...

• How to explore the Calendar Module in the V3 Zuper Web App?

  Navigation: Click the Calendar icon --> Choose Calendar The job calendar is a centralized module that enables you to efficiently view unscheduled jobs, schedule and manage jobs assigned to users. Additionally, you can create and review time-off ...

• How to create a new Job in the V3 Zuper Mobile App?

  Jobs are a critical part of the field service, as this involves major stage-by-stage job creation to completion of the job, which provides major relief for the end users through on-time Job service. It is the core of all field service operations. In ...

• How to access the Job listing page in V3 Zuper Web App?

  Zuper's work order management solution helps you automate, manage, prioritize, and organize work orders, job requests, and technician schedules in one place for more efficient operations. Navigation: Jobs -> Job Listing Page Overview: 1. Select the ...