How to Tag users in Job Notes on Zuper Web App?

How to Tag users in Job Notes on Zuper Web App?

Navigation: Jobs --> Job Details Page --> Notes --> Add a New Note --> Use @ Symbol to tag a user

Tech-savvy customers of today expect a uberized experience. They expect businesses to share real-time updates about everything from their technician’s Estimate Time of Arrival (ETA) to work order status updates.

1. Select the Jobs module from the left panel and choose the Job you want to tag the user in.



2. Under the “Notes” section, add a new note, use the “@” symbol to tag any user, and click the “Post Note” button.



Note: Tagged users receive automated notifications. 

3. The user-tagged note is published successfully.



By following these steps, businesses can create a new user tag in the Zuper Web App’s Job Notes section and send automated alerts to customers.


    • Related Articles

    • How to Tag users in Job Notes on Zuper Mobile App?

      Creating a user tag in the Zuper Mobile App is almost similar to the Web App. Listed below are the steps to create a user tag on the mobile.   1. Select the Jobs module from the Hamburger icon 2. Choose the Job for which you want to tag the user on ...
    • How to create a new Job in the V3 Zuper Mobile App?

      Jobs are a critical part of the field service, as this involves major stage-by-stage job creation to completion of the job, which provides major relief for the end users through on-time Job service. It is the core of all field service operations. In ...
    • How to access the Job listing page in V3 Zuper Web App?

      Zuper's work order management solution helps you automate, manage, prioritize, and organize work orders, job requests, and technician schedules in one place for more efficient operations. Navigation: Jobs -> Job Listing Page Overview: 1. Select the ...
    • How to create a new Job in the V2 Zuper Web App?

      Our new feature allows you to create customized jobs for specific organizations or customers, ensuring that business-to-business related work orders are efficiently created with all the necessary details and properties. This feature is especially ...
    • How to explore the Calendar Module in the V3 Zuper Web App?

      Navigation: Click the Calendar icon --> Choose Calendar The job calendar is a centralized module that allows you to schedule and manage jobs assigned to users efficiently. You can also view the calendar on a month, week, or day basis based on your ...