How to Tag users in Job Notes on Zuper Web App?
Navigation: Jobs --> Job Details
Page --> Notes --> Add a New Note --> Use @ Symbol
to tag a userTech-savvy
customers of today expect a uberized experience. They expect businesses to share
real-time updates about everything from their technician’s Estimate Time of Arrival (ETA) to work order
status updates.
1. Select the Jobs module
from the left panel and choose the Job you want to tag the user in.
2. Under the “Notes”
section, add a new note, use the “@”
symbol to tag any user, and click the “Post
Note” button.
Note: Tagged
users receive automated notifications. 3. The user-tagged note is published successfully.
By following these steps, businesses can create a new user tag in the Zuper Web App’s Job Notes section and send automated alerts to customers.
Related Articles
How to Tag users in Job Notes on Zuper Mobile App?
Creating a user tag in the Zuper Mobile App is almost similar to the Web App. Listed below are the steps to create a user tag on the mobile. 1. Select the Jobs module from the Hamburger icon 2. Choose the Job for which you want to tag the user on ...How to configure timelog in Zuper
Overview of Timelog The Timelog feature in Zuper transforms how organizations manage and track the time that field technicians spend on job-related activities. Initially, Zuper facilitated clock-in and clock-out automatically; however, the enhanced ...How to create a new job in the Zuper mobile app
Jobs are a critical part of field service operations. They involve step-by-step job creation and completion, providing significant relief for end users through on-time service. The Zuper mobile app makes it easy to create a new job. 1. Select the ...How to create a new Job in the V2 Zuper Web App?
Our new feature allows you to create customized jobs for specific organizations or customers, ensuring that business-to-business related work orders are efficiently created with all the necessary details and properties. This feature is especially ...How to access the Calendar/Schedule board in the Zuper web app?
Zuper's powerful calendar module provides a unified view of your entire schedule, including one-time and recurring jobs, non-job events, technician time-offs, and holidays. With its intuitive interface, you can easily navigate through different time ...