How to Tag users in Job Notes on Zuper Web App?
Navigation: Jobs --> Job Details
Page --> Notes --> Add a New Note --> Use @ Symbol
to tag a user
Tech-savvy
customers of today expect a uberized experience. They expect businesses to share
real-time updates about everything from their technician’s Estimate Time of Arrival (ETA) to work order
status updates.
The user
tagging feature offers an effective way to share job-related information with customers
using automated notifications.
1. Select the Jobs module
from the left panel and choose the Job you want to tag the user in.
2. Under the “Notes”
section, add a new note, use the “@”
symbol to tag any user, and click the “Post
Note” button.
Note: Tagged
users receive automated notifications.
3. The user-tagged note is published successfully.
By following these
steps, businesses can create a new user tag in the Zuper Web App’s Job Notes
section and send automated alerts to customers.
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