The Zuper app includes various modules, each tailored to handle specific aspects of your service business. These modules work together to provide a seamless and integrated experience, enabling you to manage projects, service requests, jobs, schedules, dispatching, customer information, and more.
Below, you will find detailed descriptions of each module and how they contribute to optimizing your field service management.
- Dashboard: The Dashboard enables you to bring together various key metrics from every module, all in one place.   
- Projects: The Projects module allows you to plan and manage projects that span over longer periods and involve multiple jobs, people, and materials, all in one place. 
- Request: The Request module enables both administrators (back-office Admins) and customers to create and manage service requests. 
- Jobs: This module allows you to create customized jobs for specific organizations or customers, ensuring that business-to-business and business-to-customer work orders are efficiently created with all necessary details and properties. 
- Calendar: The Calendar module enables you to efficiently view unscheduled jobs, schedule and manage jobs assigned to field technicians, and create and review time-off requests submitted by users, helping you plan their work accordingly. 
- Dispatch Board: This module provides a centralized overview of routes and all jobs, including those that are unscheduled, assigned, unassigned, and overdue, in one place, allowing dispatchers to act on them with a single click. Its unified view of unassigned routes/jobs, technicians' schedules, and job locations through a map streamlines the entire dispatching process. 
- Customers: This module allows you to add new customers, update their details, and access their complete history and associated records in one centralized location.
- Organizations: This module helps you create, view, and update information about various organizations, ensuring all records are accurately maintained and easily accessible.  
- Properties: This module enables you to add new properties of customers or organizations, edit existing details, and keep track of all the properties you service in one convenient place.
- Timesheets: The Timesheet module helps track and manage field technicians' work hours accurately and efficiently. 
- Timeoff: This module allows you to view, create, and manage time-off requests submitted by field technicians. 
- Shifts: The Shifts module allows you to view, plan, and schedule new shifts for field technicians and track existing shifts in real time. 
- Parts & Services: This module enables you to manage and maintain a comprehensive catalog of parts and services offered by your organization. You can add, edit, and categorize parts and services, making it easier to track inventory, manage costs, and ensure that your team has the necessary resources to complete their jobs efficiently. 
- Maps: The Maps module provides a panoramic view that helps you track the exact location of users, jobs, routes, assets, properties, customers, and organizations on an interactive map. This helps in optimizing routes, reducing travel time, and improving overall efficiency. 
- Quotes: The Quotes module allows you to generate, manage, and send quotes to customers. 
- Invoices: This module streamlines the invoicing process by allowing you to create, manage, and send invoices to customers. 
- Contracts: The Contracts module allows you to create, manage, and track service contracts with customers. This includes setting contract terms, expiry dates, and compliance monitoring to ensure both parties meet their obligations. 
- Assets: The Assets module helps you manage and maintain detailed records of all assets used in your service operations. This includes tracking asset locations, ensuring proper maintenance, and scheduling servicing to keep your inventory in optimal condition.   
- Reports: The Reports module provides comprehensive reporting capabilities, allowing you to generate detailed reports on various modules.