How to use offline capability in the Zuper mobile app?

The Zuper mobile app usually relies on an active internet connection to keep your data synchronized with Zuper’s backend services, ensuring everything remains up-to-date. However, when technicians are working in areas with poor or no connectivity, updating information becomes challenging. In such cases, the offline capability becomes invaluable. By enabling "Offline Mode," you can continue using essential features and perform tasks without an internet connection.

Note: While in offline mode, any changes you make will trigger a notification inside the app, indicating that data is being loaded from offline storage.

Using offline capability

To utilize the offline capability, the offline feature must first be enabled for your account. The Zuper team can activate this feature for your company through the Internal Admin portal.

Once enabled, users within the company will find the offline settings under the "Configuration" section on the in-app settings page as shown below:

Enable "Offline Mode". Once offline mode is enabled and the required data is downloaded, the app will show status as "Ready for offline usage."