How to integrate and use Sakari with Zuper?

With our new Zuper-Sakari Link SMS integration, you can connect your Sakari account to Zuper and automatically send outbound text messages through your Sakari number.

The Sakari Link App is a popular SMS App based out of the USA region. 

Note: If you have the Sakari Link plan and are from anywhere, you can use this integration. 

You must mandatorily create a Sakari developer account and subscribe to any Sakari SMS pricing plan

A. How to connect your Sakari with Zuper? 

1. Open a new tab in your browser and once you are logged in to your Zuper Account, click on your Profile Picture on the top right corner of the screen and click on “App Store.”

2.  Under the “Browse by Category,” select the “Telephony, Video and SMS” option and choose “Sakari.”

3. Click on the “Sakari" button.

Note: With Zuper and Sakari SMS tabs open, you can switch between the accounts for integration.

Note: Kindly note that SMS or Text messages should be enabled for the end users.

Navigation: Customers --> Edit Customer --> Notification Preferences

4.  Update Zuper Settings by configuring the following fields:

 a. Client ID (Mandatory Field) – Enter the Sakari Client ID. 

Get the Client ID from the Sakari link page. Go to Settings --> Account Settings  --> API Key -->Client ID.

 b. Client Secret (Mandatory Field) – Enter the Sakari Client ID. 

Get the Client Secret  from Sakari Link Page. Go to Settings --> Account Settings  --> API Key --> Client Secret

Note: You need to copy paste the "Client Secret" and once you refresh the page of Sakari, the "Client Secret" will be in the hidden mode. 

c. Account ID (Mandatory Field) – Enter the Sakari Account ID. 

Get the Account ID from Sakari Link Page. Go to Settings --> Account Settings  --> API Key --> Sakari Account ID.

Select the “Update” button to complete the integration of Zuper with Sakari. 

B. How does Zuper – Sakari Integration work?

1. Whenever new notifications need to be sent to the Customer, the alerts are sent as SMS via Sakari  integration.

Select the “Customer” module from the left panel and choose the Customer you want to notify. 

Customers --> Existing Customers or New Customers.

2. Under “More Actions,” select the “Send Email / SMS” option from the top right corner.

3. Send SMS Settings by configuring the following fields:

 Contact Via (Mandatory Field) – Select the “SMS” option to send the notification.

 

      Contact Number (Mandatory Field) – Select the “Contact Number” for which you want to send the notification.

 

      SMS Body (Mandatory Field) – Enter the notification message here.

 

Available Components (Optional Field) – Choose the relevant components for which the notification is applicable. 

Select the “Send” button to send an SMS from Zuper via Sakari. 

C. How to Uninstall Sakari from Zuper? 

1. Open a new tab in your browser once you are logged in to your Zuper Account.

Click on your Profile Picture in the top right corner of the screen and select the “App Store.”

2. Under the “Browse by Category,” select the “Telephony, Video and SMS” option and choose “Sakari.”

3. Click the “Uninstall App” button.

4. The Sakari app is uninstalled successfully.

SMS notifications are also a great way to inform the user of the latest job updates. With this one-way integration, data flows from Zuper to Sakari SMS and notifies the Customer as an SMS. 

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