With our new Zuper-RingCentral SMS integration, you can
connect your RingCentral account to Zuper and automatically send outbound text
messages through your RingCentral number.
A. How to connect your
RingCentral SMS with Zuper?
1. Open a new tab in your browser and once you are logged in to your Zuper Account, click on your
Profile Picture on the top right corner of the screen and click on “App Store.”
2. Under the “Browse
by Category,” select the “Telephony,
Video and SMS” option and choose “RingCentral
3. Click on the “Install
RingCentral SMS” button.
Note: With Zuper
and RingCentral SMS tabs
open, you can switch between the accounts for integration.
Note: Kindly note
that SMS or Text messages
should be enabled for the end users.
Navigation: Customers --> Edit Customer --> Notification Preferences
4. Enter the "From Number (Mandatory Field)" - Enter the registered RingCentral number to update the RingCentral settings.
Select the “Update” button to complete
the integration of Zuper with RingCentral SMS.
does Zuper – RingCentral SMS Integration work?
1. Whenever new notifications need to be sent to the
Customer, the alerts are sent as SMS via RingCentral SMS integration.
Select the “Customer” module from the left panel and
choose the Customer for whom you want to send the notification.
Customers --> Existing Customers or
2. Under “More
Actions,” select the “Send
Email / SMS” option from
the top right corner.
3. Send SMS
Settings by configuring the following fields:
Via (Mandatory Field) – Select the “SMS” option to send the notification.
Number (Mandatory Field) – Select the “Contact Number” for
which you want to send the notification.
Body (Mandatory Field) – Enter the notification message here.
Available Components – Choose the
relevant components for which the notification is applicable.
Select the “Send” button
to send an SMS from Zuper via RingCentral SMS.
C. How to Uninstall RingCentral from Zuper?
1. Open a new tab in your browser once you are logged in to your Zuper Account.
Click on your Profile Picture in the top right corner of the screen and select the “App Store.”
2. Under the “Browse by Category,” select the “Telephony, Video and SMS” option and choose “RingCentral SMS.”
3. Click on the “Uninstall App” button.
4. The RingCentral app is uninstalled successfully.
SMS notifications are also a great way to keep the
user informed on the latest job updates. With this one-way integration, data flows
from Zuper to RingCentral SMS and notifies the Customer as an SMS.
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