How to Delete a Status from Job history?

How to Delete a Status from Job history?

You can delete a Job Status from an on-going job if you don't need it anymore. Once deleted, the Job Status will be deleted from the Job Status History forever. 

Deleting a Job Status from history

  1. Click on the Jobs module from the left navigation panel. 
  2. Select the specific job for which you would like to delete the status.
  3. On the Job Details Page, you will find the timeline on the left panel.

  4. To delete a status, Click the More Options button on the specific status, and select "Delete Status".

  5. The Delete Status pop-up window that prompts you to enter the reason for deleting a status.
  6. Fill in the reason for deleting the status and click on "Delete".

 

Note :

  • If only one status is available on the job, use the Rollback option.
  • Only Operational Managers or Administrators can delete a status, Field Technicians don't have permission to delete a job status.
  • Every successful Delete action is recorded in the Activity tab.

    • Related Articles

    • How to Delete a Job Status?

      You can delete a Job Status from an on-going job if you don't need it anymore. Once deleted, the Job Status will be deleted from the Job Status History forever.  Deleting a Job Status Click on the Jobs module in the Menu. Select a specific job in ...
    • How to Create and Edit a Job Status?

      Job statuses are intermediate checkpoints within a job that can be updated by the Field Technicians and other stakeholders like Administrators, Dispatchers, and Supervisors to help understand the current stage of a job. These Job Statuses can be ...
    • How to update the status of the Job on the Zuper Mobile app?

      The job status updation is critical for you to record the job flow and completion of the service.  1. Select the "Jobs" module from the top-left hamburger icon . 2. Under the "Status" section, select the "Update Job Status" to modify the status. The ...
    • How to create a Job on the Zuper Mobile app?

      Jobs are the heart of the Zuper Mobile App. It is the core of all field service operations. In Zuper Mobile App, you can create a new job.  1. Select the "Jobs" module from the top-left hamburger icon . 2. Select the "+“ icon from the bottom-right ...
    • How to Rollback a Job Status?

      A status rollback can be done to undo a particular status update and restore the job to its previous status. Status Rollbacks can be performed only by Administrators or Supervisors, Field Technicians don't have access to perform a status rollback. ...