How to Delete a Job Status?

You can delete a Job Status from an on-going job if you don't need it anymore. Once deleted, the Job Status will be deleted from the Job Status History forever. 

Deleting a Job Status

1. Click on the Jobs module in the Menu.
2. Select a specific job in which you would like to delete a status.

3. On the Job Details Page, you will find the timeline on the Left Pane.

4. To delete a status, Click the More Options button on the specific status, and select "Delete Status"

5. It will prompt a Delete Status pop-up window that prompts you to enter the reason for deleting a status.
6. Fill in the reason for deleting the status and click on "Delete".
   

Note :

• If only one status is available on the job, use the Rollback option.
• Only Operational Managers or Administrators can delete a status, and Field Technicians don't have permission to delete a job status.
• Every successful Delete action is recorded in the Activity tab.

 

• Related Articles

• How to update the job status in the Zuper mobile app?

  Updating job status is necessary to record the job flow and completion of the service. Job statuses serve as intermediate checkpoints within a job that can be updated by field technicians and other stakeholders, such as administrators, dispatchers, ...

• How to Delete a Status from Job history?

  You can delete a Job Status from an on-going job if you don't need it anymore. Once deleted, the Job Status will be deleted from the Job Status History forever.  Deleting a Job Status from history Click on the Jobs module from the left navigation ...

• How to Create and Edit a Job Status?

  Job statuses are intermediate checkpoints within a job that can be updated by the Field Technicians and other stakeholders like Administrators, Dispatchers, and Supervisors to help understand the current stage of a job. These Job Statuses can be ...

• How to create and manage a non-job event in Zuper

  A non-job event refers to any activity that a field technician or other employees engage in that is not directly related to a specific job or work order. Creating these event(s) informs dispatchers that the technician is unavailable for job ...

• How to create a new Job in the V2 Zuper Web App?

  Our new feature allows you to create customized jobs for specific organizations or customers, ensuring that business-to-business related work orders are efficiently created with all the necessary details and properties. This feature is especially ...