How to Delete a Job Status?

How to Delete a Job Status?

You can delete a Job Status from an on-going job if you don't need it anymore. Once deleted, the Job Status will be deleted from the Job Status History forever. 

Deleting a Job Status

  1. Click on the Jobs module in the Menu.
  2. Select a specific job in which you would like to delete a status.
  3. On the Job Details Page, you will find the timeline on the Left Pane.

  4. To delete a status, Click the More Options button on the specific status, and select "Delete Status"

  5. It will prompt a Delete Status pop-up window that prompts you to enter the reason for deleting a status.
  6. Fill in the reason for deleting the status and click on "Delete".

Note :

  • If only one status is available on the job, use the Rollback option.
  • Only Operational Managers or Administrators can delete a status, and Field Technicians don't have permission to delete a job status.
  • Every successful Delete action is recorded in the Activity tab.