How to Delete a Job Status?

How to Delete a Job Status?

You can delete a Job Status from an on-going job if you don't need it anymore. Once deleted, the Job Status will be deleted from the Job Status History forever. 

Deleting a Job Status

  1. Click on the Jobs module in the Menu.
  2. Select a specific job in which you would like to delete a status.

  3. On the Job Details Page, you will find the timeline on the Left Pane.

  4. To delete a status, Click the More Options button on the specific status, and select "Delete Status"

  5. It will prompt a Delete Status pop-up window that prompts you to enter the reason for deleting a status.
  6. Fill in the reason for deleting the status and click on "Delete".

Note :

  • If only one status is available on the job, use the Rollback option.
  • Only Operational Managers or Administrators can delete a status, and Field Technicians don't have permission to delete a job status.
  • Every successful Delete action is recorded in the Activity tab.

 

    • Related Articles

    • How to Delete a Status from Job history?

      You can delete a Job Status from an on-going job if you don't need it anymore. Once deleted, the Job Status will be deleted from the Job Status History forever.  Deleting a Job Status from history Click on the Jobs module from the left navigation ...

    • How to create, edit and delete an asset in the Zuper web app?

      Any item purchased by a company as a product and, when distributed to a customer service location to fulfill a job, contract, or service agreement, is referred to as an asset. It can either be owned by the customer or by the company itself. Here's ...

    • How to Create and Edit a Job Status?

      Job statuses are intermediate checkpoints within a job that can be updated by the Field Technicians and other stakeholders like Administrators, Dispatchers, and Supervisors to help understand the current stage of a job. These Job Statuses can be ...

    • How to update the job status in the Zuper mobile app?

      Updating job status is necessary to record the job flow and completion of the service. Job statuses serve as intermediate checkpoints within a job that can be updated by field technicians and other stakeholders, such as administrators, dispatchers, ...

    • How to access the Calendar/Schedule board in the Zuper web app?

      Zuper's powerful calendar module provides a unified view of your entire schedule, including one-time and recurring jobs, non-job events, technician time-offs, and holidays. With its intuitive interface, you can easily navigate through different time ...