How to configure and send mail using an external mailbox?

How to configure and send mail using an external mailbox?

You can easily choose a default outbound email by editing the existing email box from the settings. The preferred email can also be selected from the list of email providers available.  

1. Select the "Settings" module from the left panel.  
 


2. Tap on the "Misc. Settings" under the "Configuration Settings" panel. 


 


 3. Under "Outbound Email Settings," Click "Add," You can choose the preferred mail provider from which email to be sent. 





4. Choose Email Provider - Choose the email provider from the cards (Gmail, Outlook, Zoho, or Others).

Outgoing SMTP Server (Mandatory)- Enter the SMTP server name. 

SMTP Port (Mandatory)- Enter the SMTP Port value. 

Name (Mandatory)- Enter name of the outbound email. 

From Email  (Mandatory) - Enter the from email address. 

SMTP User Name  (Mandatory) - Enter the user name of the SMTP.

SMTP Password  (Mandatory) - Enter the password of the SMTP.


Click on the "Use This as Default Email?" to use the default mailbox for future notification emails. 


If the mailbox is selected as Gmail, follow the steps:

Please ensure to have 2FA enabled in your Google Account and follow the below steps
1. Go to the Google account.
2. On the left navigation panel, click Security.
3. Click App passwords on the "Signing in to Google" panel. If prompted, enter your password.

Notes
Note: If you can't get to the page, 2-Step Verification is:
1. Not set up for your account
2. Set up for security keys only



4. Make sure Mail or Other (custom name) is selected in the Select app drop-down menu. If you selected Mail, choose a computer or device from the Select device menu. If you selected Other (custom name), type the application name (like "Zuper").




5. Click GenerateUse the generated password, which is being displayed both in the IMAP and SMTP section in your email account settings in Zuper.




Similarly you can configure outbound email boxes for Zoho and Outlook. 
    • Related Articles

    • How to configure timelog in Zuper

      Overview of Timelog The Timelog feature in Zuper transforms how organizations manage and track the time that field technicians spend on job-related activities. Initially, Zuper facilitated clock-in and clock-out automatically; however, the enhanced ...
    • How to create the new E-mail templates?

      The user with the email templates can send the emails by utilizing the readily available format. 1. Select the “Settings” module from the left panel and select the “Email Templates.”  2. Select the “+New Template” to create the fresh email template. ...
    • How to configure requests in the Zuper web app?

      To use the request module efficiently, it is important to configure request settings. You can configure the request statuses, pre-define services, request service settings and available settings. Navigation: Settings --> Configuration Settings --> ...
    • How to create and send a broadcast message in Zuper Web App?

      The broadcast message is the option to send a set of messages to group of people in a single click. Whenever the specific team or a group of members who needs to get notified about a message, the broadcast message option is used. Broadcast Message 1. ...
    • How do you set up and log in Using Multi-Factor Authentication on Zuper Web App?

      Navigation (Setup): Settings -> Account Settings -> Multi-Factor Authentication -> Authenticator App / SMS Authentication / Email Authentication / Recovery Codes Zuper's two-factor authentication is highly needed to protect the user's data and the ...