Overview of dispatch board
The dispatch board module in the Zuper web app provides a centralized overview of unassigned routes and all jobs, including those that are unscheduled, assigned, unassigned, and overdue, in one place, allowing you to act on them with a single click.
This means that you can effortlessly keep track of incomplete jobs and unassigned routes within this module. You can also schedule or reschedule them by simply dragging and dropping them according to the availability of technicians at team levels. Furthermore, its unified view of unassigned routes/jobs, technicians' schedules, and their job locations through a map streamlines the entire dispatching process.
To begin with, the dispatch board consists of four interconnected layouts, namely:
- Dispatcher queue
- Users
- Scheduler
- Map
Get Started with Dispatch Board
Related Articles
Understanding job visibility on the Dispatch Board
Managing and overseeing jobs effectively is crucial, and understanding why certain jobs appear on your Dispatch Board can be challenging. This article clarifies how specific settings influence job visibility, helping you understand what you see and ...Dispatch board settings
The Settings section in the Dispatch Board allows you to customize and optimize the dispatching process to meet your business needs. Navigation: Dispatch Board --> Settings Key settings include: Dispatcher Queue Settings The settings allow you to ...Detailed overview of users, scheduler, and map layouts in dispatch board
In addition to the dispatcher queue, the dispatch board includes several other interconnected layouts: Users, Scheduler and Map. These layouts work together seamlessly to provide a comprehensive view of operations and enhance the efficiency of task ...How to create and manage recurring routes in dispatch board?
The 'Recurring Routes' feature in Zuper enables dispatchers to create multiple instances of routes with predefined frequencies and associate them with recurring jobs of the same cadence. This means you may have repeated jobs that need to be done at ...Dispatch board- Deep dive into dispatcher queue
A dispatcher queue is one of the important layouts on the dispatch board that helps you (dispatchers) identify and prioritize pending jobs/routes, assign them efficiently, and monitor their progress. Navigation: Dispatch Board --> Settings In Zuper, ...