How to log in to your Zuper account in the Zuper mobile app?

How to log in to your Zuper account in the Zuper mobile app?

The Zuper mobile app is an essential tool for field executives and managers, providing top-notch support for managing all your field services. To log in to your Zuper account and make the most of your Zuper experience, follow these instructions.

Steps to log in to the Zuper mobile app

1. Download the Zuper - Field Service App from your app store. After installing, enter your "Company name." 


2. Enter your "Email ID," "Password and tap the "Login" button. 

3. If two-factor authentication is enabled, you will need to authenticate using one of the following methods:
  1. SMS
  2. Email or Authenticator App
  3. Backup code
You can enable multi-factor authentication from the web- Click here to learn more.

SMS:
  1. If you select SMS for authentication, click the "Send OTP" button.
 
  1. Enter the "OTP" received and click the "Verify" button. 

  1. The login will be successful. 


Email or Authenticator App:
  1. Similarly, you can also use an email or an authenticator app to log in. 
Use Backup Code
If you want to log in to Zuper using the backup code:
  1. Click the "Use a backup code" button. 
  2. Enter the backup code downloaded from the Zuper Web App.
  3. Click the "Verify" button to log in to Zuper.
   

Alternative way to log in to the Zuper mobile app

Single Sign-On (SSO): 

  1. If you prefer SSO, select the "Login with SSO" button.
  2. Enter your username and password to authenticate.
Note: SSO must be enabled from the Zuper Web App. Contact your admin to enable this option.
  

  
Forgot Password:
  1. If you forgot your password, select the "Forgot Password?" option.
  • Provide your "Company name" and "Email" to reset the password, then tap the "Send" button.
  

By following the steps outlined above, you can ensure a smooth and secure login process. If you encounter any issues, our support team is ready to assist. Enjoy the full benefits of Zuper and streamline your field service operations today!

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